Organisational Performance – Insights

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Integrated risk management – linking enterprise and project risk management

Within large complex organisations, risk management is often considered at the enterprise level and at times, also at the tactical or project level, but rarely are the two lenses of risk brought together in an integrated way. The reason these lenses are not often brought together is because it is not easy to integrate enterprise […]

Founding Organisational Culture – Lessons from Google

When my business partner handed me a book – Insights from Inside Google – WORK RULES and said, “you might find this interesting”, my initial response was…. “A book about Google and technologies I won’t understand, this is going to be a hard slog….” . Imagine my surprise when I realised it was about people […]

Less for success – why Jerry Maguire was right

While quotes such as “show me the money” would stick more clearly in people’s minds, there are deeper messages in the “Jerry Maguire” movie that can help us plan and deliver well against our organisational transformation goals. If you have not seen the movie, this may be a stretch but I think you will get […]

Avoiding risk-driven communications

There are plenty of good reasons to reach out to an audience. You may want to engage to build an audience, sell a product, define a brand position or to defend a decision. The one thing you don’t want to do is have your communications and engagement driven by risk. Focusing on risk strips your […]

The difference between consultation and communications

There are many instances where terminology outgrows its initial definition and the product ultimately delivered leaves people scratching their heads. None more so than the ongoing confusion around the word ‘consultation’ in the corporate and political environment. By its definition, consultation refers to a process by which an audience of appropriate stakeholders will be engaged […]

Is the staff experience really important for managing successful digital change?

If you have spent any time around horses you will know that the old adage, ‘you can lead a horse to water but you can’t make him drink’, is in fact true. Same goes for your staff. You can tell them as many times as you want that things are going to change, but attitude […]

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